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In this section, we will try and provide all the on-site information you need to make your time with us at the NEC as enjoyable as possible!

For our full event Info/FAQ you can visit https://insomniagamingfestival.com/info/

CHECK-IN WHERE & WHEN & WHAT TO DO?

As you already have a ticket check-in is straight through the main show doors at hall 2. Doors to the queuing hall open at 9am with access to the show at 10:30am (10:00 for Priority ticket holders)

What you need:

Your ticket with a clearly visible barcode: print the ticket out to speed getting in, or display it on a handheld device like a smartphone or a tablet.  

Day Visitors – Once your ticket has been scanned you will get hand-stamped and directed to watch the standing stage show whilst you wait.

Weekend Visitors – ID is required for all weekend ticket holders ensuring we give you the correct wristband, if you do not have ID you will be given an under-18 wristband until you can validate your ID.  

 

INSOMNIA EVENT GUIDE APP

Don’t forget to download the Insomnia Event Guide App! Head to the App Store or Google Play to download the “Insomnia Gaming Festival” app, for free. The Insomnia Event App will act as your event guide over the weekend making sure you have all the maps, stage schedules, esports schedules, what’s on and general information that you might need!

 

ARE YOU CAMPING?

Check-in is at the BYOC check-in near Hall 4. Check-in opening hours are:

  • Thursday 10:00 – 19:00*
  • Friday 10:00 – 19:00*

*Check-in moves to BYOC Help Desk outside of these hours for 24/7 access.

Once you have your wristband, you can access the campsite 24/7, until closure on Monday at 17:00. Note the campsite rules and that no alcohol is permitted in the campsite. If the campsite is closed ask for the on-site Duty Manager and they will try and help you, they will be dealing with other matters throughout the event so may take time to get to you.   

What You Need:

Your ticket with a clearly visible barcode: print the ticket out, or display it on a handheld device like a smartphone or a tablet

ID is required for ALL CAMPERS: you won’t be able to check in without it!

Under the age of 16?  You will not be permitted access (as stated when you booked your ticket)

 

COVID INFORMATION

Head to this link to see our most up-to-date Covid Policy. 

 

SECURITY CHECKS

Please expect bags to be checked by security staff, to maintain the safety and welfare of all attendees at the event. Note that we do not allow alcohol into the event from outside, and we operate a zero-tolerance policy on drugs.

 

LOVE ESPORTS? 

We have a whole host of esports at the show! Check out our Esports info page for details. You will also be able to take part in our Turn Up and Play tournaments in the exhibition halls, from 1v1s to Battle Royales it’s all there.  

 

PARKING

Parking for Day and Weekend Ticket holders is in the East Car Parks. A parking permit costs £5 per day and is payable on exit. Please be aware, that this is card only and we cannot accept cash payments for parking. More information can be found on the NEC website.

 

FOOD AND DRINK

There’s plenty to quaff and scoff at Insomnia69 at the various on-site food outlets. Additionally, there are several bars on-site serving drinks, and a Starbucks to satisfy your early morning cravings or head over to Resorts World.