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Insomnia66 | The UK's Biggest Gaming Festival

Volunteering

Insomnia Gaming Festival has been inviting volunteers to gaming events for over 20 years and it’s a fantastic way to give your time and have a great time doing it. Whether you steward, help with stage content or work on the festival’s infrastructure, you will be joining a team of hundreds, united by the love of gaming.

There are several teams that help to run the event, from supporting with the BYOC activities to assisting with Tournament administration. Please refer to the list below to see more details about each team at the event*

*To apply as a volunteer at Insomnia, you must be 18 or older.

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Don't believe us? See what our volunteers have to say

“I started with the Customer Service team at Insomnia, where I was warmly welcomed by my Team Leaders and the other volunteers. A few events later, I expressed my interest into Stages and Content; the Insomnia Team helped me with this every step of the way – from not knowing much about stage production, I have been taught and mentored into becoming the Assistant Producer for the Insomnia Stage. Everyone within Player1 Events is willing to help you grow and learn. Becoming a volunteer has given me so many opportunities beyond just Insomnia; it has given me life skills and I wouldn’t change it for anything. Also, you get the chance to make amazing friends and memories.”

– Jordan Holmes (Customer Support & Stage Content Teams volunteer, i58 – i64)

“Volunteering for Insomnia Gaming Festival has been so rewarding. As a Team Lead I’ve been able to give my feedback on many aspects of the event, from guest experience to event operations and logistics, I’ve always felt that my voice has been heard and my opinions matter. Three years and counting, I’m now surrounded by an awesome group of friends and an even better set of colleagues! As a Youth Worker in my day-to-day life, I attend Insomnia not just for the gaming but to be part of an all-inclusive cohesive community of people, in an environment where it’s just okay to be who you are or want to be.”

– Lewis Collins (Customer Support Team volunteer, i57 – i65, Team Leader i61 – i65)

CUSTOMER SUPPORT TEAM

The Customer Support team are the front line of customer service at Insomnia; the team branches across the expo hall, day check-in and camping - dealing with various elements of the event such as queue management, checking visitors in and supporting meet and greet areas. The job is physically demanding, involving long shifts on your feet, but it is also ideal for someone keen to learn everything about gaming events!

THURSDAY AM - MONDAY PM

Community Team

This team is the community facing team who man the BYOC helpdesk and BYOC Check-in; you will be highly engaged in the BYOC Discord Server and run all the fun BYOC activities, during the event - from the iHunt and Social Games Area to the community game servers and scheduled games. Bring your PC and get involved!

WEDNESDAY PM - MONDAY PM

CREATOR TEAM

Helping with the Special Guests at Insomnia, you will support with schedules being on time (including public appearances and stage commitments). You will also be working with the Customer Support Team to ensure that the meet & greet areas are run smoothly.

WEDNESDAY PM - MONDAY PM

NETWORK TEAM

The Network Team are responsible for the core network infrastructure at the event. Often found in tunnels or in hidden rooms, the team set up and run all the core event services, game servers and network that the event relies on.

WEDNESDAY AM - TUESDAY PM

TECHNICAL SUPPORT TEAM

You will be part of the customer facing technical wizards of the event; setting-up and packing-down the power and network for BYOC. Also, running the helpdesk during the event to help diagnose customers’ technical issues.

WEDNESDAY AM - MONDAY LATE PM

LOGISTICS TEAM

You will be working with our logistics staff to build and break the event. This team is the central hub for all event logistics; work is physically demanding, but a lot of fun with plenty of time to enjoy the show.

WEDNESDAY AM - TUESDAY PM

ESPORTS - BYOC TEAM

You will be getting involved in the tournament administration for the BYOC Community; this team set up and run tournaments throughout the show.

THURSDAY PM - MONDAY PM

ESPORTS - EXPO TEAM

This team gets involved in managing our Tournament Areas in the Exhibition Hall, featuring hundreds of players, daily competitions and prizes!

THURSDAY AM - MONDAY PM

STAGE PRODUCTION TEAM

Being a part of this team, you will be working on live stages, operating production equipment and helping the stage shows run smoothly.

THURSDAY AM - MONDAY PM

Important Information

APPLICATION HYPE

  • We receive hundreds of applications, so it takes time to contact the successful volunteers – bear with us!
  • The Insomnia Festival Team will review all applications as they come in, and invite successful candidates to officially ‘sign-up’; the process happens in waves, so don’t be disappointed if you are not contacted within the first few weeks!
  • Some teams fill up very quickly… nothing personal! If you are unsuccessful with your first choice, the Team Leader from your second team of preference (or another team), might contact you if they think you are suitable, based on your answers – you can accept or decline the offer, no hard feelings!
  • If you are unsuccessful, you will receive an email closer to the festival date, after all teams are closed!

PREPARATION HYPE

  • Before the festival, your team Team Leader will confirm site plans, and you’ll be sent many more details about the event, including an outline of your personal schedule (you’ll need to turn up to all allocated shifts!).
  • Uniform is provided for live event days.
  • Steel toe cap boots and high-vis are mandatory for Technical Support, Logistics and Network Teams – they need to be self sourced! 
  • Food vouchers are provided for each day you’re on a shift.
  • Campsite access is included at the NEC – just bring your tent or camp bed, anything you will be comfortable in!
  • Parking is included, but there’s limited availability, so get there fast!
  • All volunteers will get: 4 complimentary Family & Friends tickets for Monday, and the opportunity to apply for a BYOC seat when you sign up (subject to limited availability).
  • If you have booked your ticket and are accepted to become a Volunteer you will be unable to request a refund.
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