At Insomnia Gaming Festival, our goal is to provide and support amazing events and experiences. Paramount to this experience is ensuring all of our guests feel welcomed and most importantly, safe.  

The purpose of this policy is to give rules and guidelines of our current stance on Coronavirus (Covid-19) in relation to our events and services. All information is up to date and current to the date stated at the top of this document but may be subject to change based on government guidelines and what we feel is just in the current climate. We will be posting a further Covid FAQ and ticket policy at a later date. The following access requirements will be enforced at all of our events in order to keep our attendees safe with as minimal disruption to the event as possible.

TICKETING

In the extremely unfortunate case that Insomnia Gaming Festival is cancelled due to Covid-19, tickets will be refunded.

If Insomnia Gaming Festival is postponed due to Covid-19, tickets will be automatically rolled over to the amended dates.

If you contract Covid-19 at the time of the event, and you have purchased See Tickets’ Refund Protection then you will be able to claim a refund provided you can produce evidence in the form of a positive PCR test. More information can be found here

If you contract Covid-19 at the time of the event, and you haven’t purchased See Tickets’ Refund Protection then, unfortunately, you will not be eligible for a refund.

ENTRY TO THE EVENT

When attending our events, please make sure you provide a form of evidence that you will not be exposing guests to Covid-19. Please provide one of the following:

• • Covid passport or evidence of having a full course of Covid vaccinations. This can either be from the NHS app, a confirmation email or a vaccination card.
  • A negative lateral flow test within 48 hours of event attendance. This includes events over an extended duration*. This can be provided by either a confirmation email or by an NHS app. A photo of a negative lateral flow test will not be accepted.
  • Proof of natural immunity from a positive Covid PCR test dated within the last 180 days.
  • Attendees under the age of 18 do not need to bring proof of safe Covid movement.

Please do not attend events if you currently feel unwell or exhibit symptoms typical of Coronavirus. These symptoms include:

• • A high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • A new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • A loss or change to your sense of smell or taste – this means you’ve noticed you cannot smell or taste anything, or things smell or taste different to normal

Please also consider individual venue restrictions and regulations before travelling to any of our events. These policies should be readily available on their respective websites.

While at our events, we have the following advice in place to ensure everyone’s safety with as minimal disruption to the event as possible.

*For example, if you attend a 4-day event, your lateral flow test will be valid for 48 hours. To enter the show after this has expired you will need to take a new test. If you aren’t leaving the venue, you will not need to take a new test.